Security & Privacy¶

Nova AI's comprehensive approach to security, privacy, and responsible AI.

Overview¶

Security and privacy are fundamental to Nova AI's design. We implement industry-leading practices to protect your data while delivering powerful AI capabilities.

Data Security¶

Encryption¶

At Rest¶

AES-256 encryption for all stored data
Hardware security modules (HSMs) for key management
Regular security audits and penetration testing

In Transit¶

TLS 1.3 for all API communications
Perfect forward secrecy (PFS)
Certificate pinning for mobile applications

Infrastructure Security¶

graph TB
    A[User Request] -->|TLS 1.3| B[Load Balancer]
    B --> C[API Gateway]
    C -->|Auth Check| D[WAF]
    D --> E[Application Layer]
    E --> F[Encryption Layer]
    F --> G[Database - AES-256]

Multi-region deployment for redundancy
DDoS protection with rate limiting
Web Application Firewall (WAF) filtering malicious traffic
Zero-trust architecture with least-privilege access

Privacy Principles¶

Data Minimization¶

We only collect data necessary for service functionality:

✅ Collected: API usage metrics, error logs
❌ Not Collected: Personal identifiers unless explicitly provided
🔒 Encrypted: All user content and metadata

Data Retention¶

Data Type	Retention Period	Purpose
API Logs	30 days	Debugging and abuse prevention
Training Data	Not used	Nova AI does not train on user data
User Content	Per user settings	Customizable data retention
Anonymized Analytics	90 days	Service improvement

Privacy Commitment

Your data is YOUR data. Nova AI does not use customer data to train models without explicit opt-in consent.

GDPR compliant for EU users
CCPA compliant for California residents
SOC 2 Type II certified
ISO 27001 information security management
HIPAA compliance for healthcare use cases (Enterprise tier)

API Key Security¶

Best Practices¶

# ✅ GOOD: Load from environment
import os
api_key = os.getenv('NOVA_API_KEY')

# ❌ BAD: Hardcoded in source
api_key = 'nvai_sk_1234567890abcdef'  # NEVER DO THIS

Key Management¶

Rotate keys regularly: Every 90 days minimum
Use separate keys: Different keys for dev/staging/production
Scope permissions: Limit keys to required permissions only
Monitor usage: Set up alerts for unusual activity

Key Rotation¶

# Generate new key via API
curl -X POST https://api.novasuite.one/v1/keys \
  -H "Authorization: Bearer nvai_sk_CURRENT_KEY" \
  -d '{"name": "Production Key 2025-Q1"}'

# Revoke old key after migration
curl -X DELETE https://api.novasuite.one/v1/keys/nvai_sk_OLD_KEY \
  -H "Authorization: Bearer nvai_sk_NEW_KEY"

Content Safety¶

Moderation¶

Nova AI includes built-in content moderation:

{
  "model": "modela-9-pro",
  "messages": [...],
  "moderation": {
    "enabled": true,
    "threshold": "medium"
  }
}

Moderation Categories: - Hate speech and harassment - Violence and graphic content - Sexual content - Self-harm - Illegal activities

Response Format¶

{
  "flagged": true,
  "categories": {
    "hate": false,
    "violence": true,
    "sexual": false,
    "self-harm": false
  },
  "category_scores": {
    "hate": 0.01,
    "violence": 0.87,
    "sexual": 0.02,
    "self-harm": 0.00
  }
}

Responsible AI¶

Bias Mitigation¶

Diverse training data to reduce demographic biases
Regular bias audits using third-party evaluation
Fairness metrics reported in model cards
Red team testing for adversarial scenarios

Transparency¶

All Nova AI models include:

Model Cards documenting capabilities and limitations
Training methodology disclosure
Performance benchmarks across diverse tasks
Known limitations and failure modes

Consideration Feature¶

Nova AI's unique "Consideration" feature provides transparency into AI reasoning:

User: Should I invest in cryptocurrency?

{{ Let me think about this carefully. This is financial advice territory,
   which requires nuance. I should provide balanced information without
   making specific recommendations. }}

I can provide information about cryptocurrency, but I cannot give
personalized financial advice. Here are key factors to consider...

Incident Response¶

Security Incident Protocol¶

Detection: Automated monitoring and threat detection
Containment: Immediate isolation of affected systems
Investigation: Root cause analysis within 24 hours
Notification: User notification within 72 hours if data affected
Remediation: Patch deployment and security updates

Reporting Vulnerabilities¶

We welcome responsible disclosure:

Email: security@novasuite.one
PGP Key: Available at novasuite.one/security.txt
Bug Bounty: Up to $10,000 for critical vulnerabilities

Severity Levels¶

Level	Response Time	Examples
Critical	< 4 hours	Data breach, RCE
High	< 24 hours	Authentication bypass
Medium	< 72 hours	XSS, CSRF
Low	< 1 week	Information disclosure

Compliance & Certifications¶

Current Certifications¶

✅ SOC 2 Type II (2024)
✅ ISO 27001:2013 (2024)
✅ GDPR Compliant (EU)
✅ CCPA Compliant (California)
✅ Privacy Shield Framework (US-EU)

Industry Standards¶

We adhere to:

OWASP Top 10 security guidelines
NIST Cybersecurity Framework
AICPA Trust Service Criteria
IEEE P7000 series for AI ethics

Enterprise Security Features¶

Available on Enterprise tier:

SSO/SAML integration with your identity provider
Custom data residency (EU, US, Asia-Pacific regions)
Dedicated instances with isolated infrastructure
VPC peering for private network connectivity
Advanced audit logs with SIEM integration
Customer-managed encryption keys (CMEK)

Privacy Controls¶

User Data Management¶

# Export your data
curl https://api.novasuite.one/v1/data/export \
  -H "Authorization: Bearer nvai_sk_YOUR_KEY"

# Delete your data
curl -X DELETE https://api.novasuite.one/v1/data \
  -H "Authorization: Bearer nvai_sk_YOUR_KEY"

Opt-Out Options¶

Analytics opt-out: Disable usage analytics
Training opt-out: Prevent data use in model improvement (default)
Telemetry opt-out: Disable error reporting

Security Resources¶

Security Portal: security.novasuite.one
Status Page: status.novasuite.one
Incident History: Transparent security incident log
Security Advisories: Subscribe for security updates

Contact¶

Security Team: security@novasuite.one
Privacy Team: privacy@novasuite.one
DPO (Data Protection Officer): dpo@novasuite.one
Emergency Hotline: +1 (555) 0199 (24/7)

Last Updated: November 2025 | Next Review: February 2026